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Shipping & Returns

Shipping Info

  • Product orders will be mailed out within 3-4 business days. You will receive an email with tracking information once USPS has received your package from us.

    • If you have not received this email after 4 business days, please check your spam or junk folder. If you still haven't received it, please reach out to us via email at info@cslaskincare.com

  • Orders are sent via USPS Priority Mail with Insurance and a tracking number.

  • We currently do not ship internationally.⁣⁣

  • Please keep an eye on your shipment - products should not sit in the heat for too long.⁣

Return & Order Policies

  • We are constantly striving to create an environment founded in excellence, quality, and most importantly – the safety of our clients. For this reason, we cannot accept skincare product returns (with exception to clear defects in packaging or product) once your purchase has been completed. Once a sterile medication or product leaves the Acne Clinic (where CSLA Skincare products ship from), it cannot be returned for a refund. ⁣⁣⁣Products cannot be re-sold. ⁣⁣⁣

  • CSLA Skincare highly encourages receiving advice from a physician or licensed esthetician prior to using any products purchased from our online store. If you are unsure of what products would be best for you, we highly recommend booking a Virtual Consultation prior to buying our products.

  • CSLA Skincare assumes no liability for any harm as a result of using our products. Please read all product descriptions and product warnings prior to purchase and/or any product application.


By ordering from our online store, you confirm you have read these policies.

Contact Us

For any question or virtual skincare consultation inquiry, please fill in the form below

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Our Clinic

Address

2730 Wilshire Blvd Ste 300 Santa Monica CA 90403

Facial Clinic Partners

The information included on this site is for educational purposes only and is not intended to be a substitute for medical advice or treatment by a health care professional.

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