Question 1

How long are medicated skincare products good for?

Accepted Answer

Our medicated products are custom-formulated in small batches by our on-staff chemist and made without unnecessary preservatives or fillers. Because of this, they are most effective for 3–4 months.

• The 3–4 month window begins once the product is opened, when air exposure starts the natural oxidation process and potency slowly decreases

• The date written on your container is the date of sale, not the expiration date
Non-medicated products last longer. You’ll find the PAO symbol (a small open jar icon) on the label, which indicates how many months the product remains effective after opening (for example, 6M or 12M).

Best practice: open products when ready to use, store properly, and replace if you notice changes in smell, color, or texture.
Fresh products = better results.

Question 2

Are your products cruelty-free?

Accepted Answer

CSLA Skincare products are never tested on animals.

Question 3

Are your products vegan?

Accepted Answer

CSLA Skincare products are not made with any animal by-products.

Question 4

How do I get in touch with someone?

Accepted Answer

Please fill out the Contact Us form in the footer of our website. Just keep scrolling til you see it!

Question 5

When should I expect to see results?

Accepted Answer

It's almost impossible for us to put an exact number on this.
The variables are endless: diligence with product usage, diet, exercise (stress reduction), cosmetics use, genetics, climate, etc.
but for those looking to see major results, we will always suggest a Virtual Consultation (https://www.correctiveskincarela.com/virtual-consultation-service)so you can get a routine and advice that is tailored to you.

Question 6

How do I schedule a Virtual Skincare Consultation?

Accepted Answer

Please visit this LINK (https://www.correctiveskincarela.com/virtual-consultation-service)for more information on how to schedule a Virtual Consult.

Question 7

What is your Return policy?

Accepted Answer

Our return information and poilcies can be found here. (https://www.cslaskincare.com/policies)

Question 8

What is your Shipping policy?

Accepted Answer

Our shipping information and poilcies can be found here. (https://www.cslaskincare.com/policies)

Question 9

Do you offer wholesale agreements?

Accepted Answer

Please contact us (https://www.cslaskincare.com/#home-11)for more information regarding wholesale inquiries.

Question 10

Are CSLA Skincare promotions redeemable in clinic at our Facial Clinic Partners?

Accepted Answer

CSLA Skincare promotions are available for online purchases only and cannot be redeemed in clinic at Skin By Lovely,(https://www.skinbylovely.com) Corrective Skincare,(www.correctiveskincarela.com) or Clear Skin OC. (www.clearskinoc.com)

FAQ

Contact Us

Address

Facial Clinic Partners